Return, Cancelation and Refund

RETURNS

We offer returns only on unopened and unused items within 10 business days of order arrival time. You can make returns or exchanges by contacting us via phone (855) 839-2044 or by email hello@cbdauthentica.com. 

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will contact you by phone or via email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed with a 15% return fee with shipping non-refundable, and a credit will automatically be applied to original method of payment, within a certain amount of days. If refund was rejected order will be reshipped back to you

WHOLESALE

Please note, we do not accept refunds on wholesale orders.